This competency-based series is designed to give students a competitive advantage as they market themselves to potential employers. Fulfillment of customers' wants and needs at a fair profit is the focus of each text-workbook.This type of approach is a aquot;no-winaquot; situation because it does not lead to a conversation with the customer. The Greeting and Service Approaches When a salesperson is nearby as a customer enters the department or store, a comment such as aquot;Good morningaquot; or aquot;Helloaquot; is an appropriate ... however, in favor of a conversation starter such as, aquot;May I show you our new shipment of casual dinnerware?
|Title||:||General Merchandise Retailing: Career Competencies in Marketing Series, Text-Workbook|
|Publisher||:||Glencoe/McGraw-Hill - 1990-03-09|