Flip the Funnel

Flip the Funnel

4.11 - 1251 ratings - Source

Customers are more than capable of remembering service appointments, orthata new product is arriving at a store. ... Thesimple ability to makean appointment with a customerservice representativeinthe Genius Barinthe Apple Store goesanbsp;...

Title:Flip the Funnel
Author:Joseph Jaffe
Publisher:John Wiley & Sons - 2010-01-12


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