Fixing Toyota

Fixing Toyota

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A closer look at Toyotaa€™s quality and lean manufacturing problemsa€“and the powerful lessons and warnings they represent. In the general and business press, Toyotaa€™s quality issues are just that: quality issues. The industrial community wonders if there might be more to it: whether Toyotaa€™s namesake production system (TPS), also called lean manufacturing or just-in-time production (JIT), has been sullied. To see why this is a concern, consider the primary objective of the Toyota system/lean/JITa€bToyotaa#39;s edge has eroded in still another way: Its U.S. competitors have caught up in efficiency and quality. ... hitting a milestone of sorts in 2007 when Car and Driver Magazine headlined, a€œFord Passes Toyota in J.D. Power Initial Quality Rankings. ... Are owners of a Scion, Saab, Mazda, Isuzu, Land Rover, Volkswagen, or Suzukia€”the seven brands ranked last in the 2009 J. D. Power Surveya€”unhappy?

Title:Fixing Toyota
Author:Richard J. Schonberger
Publisher:Pearson Education - 2010-10-15


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