Executive's Guide to IT Governance

Executive's Guide to IT Governance

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ITILa#39;s service management areas of service delivery and support, along with security management, provide a linkage ... Although there are many separate but interrelated elements to ITIL, this chapter will only discuss ITILa#39;s service life cycle components that are more important for ... The upper-left corner of the Exhibit 6.2 diagram of ITIL feedback loop processes shows a function called service strategies.

Title:Executive's Guide to IT Governance
Author:Robert R. Moeller
Publisher:John Wiley & Sons - 2013-01-29


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