ITILa#39;s service management areas of service delivery and support, along with security management, provide a linkage ... Although there are many separate but interrelated elements to ITIL, this chapter will only discuss ITILa#39;s service life cycle components that are more important for ... The upper-left corner of the Exhibit 6.2 diagram of ITIL feedback loop processes shows a function called service strategies.
|Title||:||Executive's Guide to IT Governance|
|Author||:||Robert R. Moeller|
|Publisher||:||John Wiley & Sons - 2013-01-29|