Effective Management of Benchmarking Projects shows you how to apply benchmarking to a variety of projects. Effective Management of Benchmarking Projects equips the project team or manager with all the necessary competence for managing projects effectively. This practical book begins with definitions of 'what to benchmark' and ends with a stimulating real case study where a benchmarking project was conducted by observing all the necessary rules and with total adherence to the various protocols. This book deals with the application of benchmarking. It gives real examples of effective applications from such companies as: Rank Xerox, D2D, American Express, Rover, Texas Instruments.dealers 870 car dealers Figure 8.19 Nissana#39;s aftersales outlets hours and costs 50 per cent more than normal orders. ... This is made up of a brochure box, fiyers, menu pricing, service leaflets, price lists, accessona#39;es brochures, posters and an electronic catalogue system ... regularly sent always includes up-to-date prices and 5 per cent contain legal regulations that affect and guide the use of the product.
|Title||:||Effective Management of Benchmarking Projects|
|Publisher||:||Routledge - 2010-02-17|