Computing and communications in colleges and universities.The maxim might be aquot;never run after a bus or a new generation of technology, because there will always be another along in a few ... The first generation substitutes one technology for another, or automated for manual execution. ... The teller machine in the lobby was the first-generation embodiment of a less expensive way to do the regular business. ... There is an implicit recognition that all this technology is good, but it doesna#39;t reduce costs a in fact, it simply seems to add to them.