Never Highlight a Book Again! Just the FACTS101 study guides give the student the textbook outlines, highlights, practice quizzes and optional access to the full practice tests for their textbook.Customer retention: Customer Retentionis the activity that a selling organization undertakes in order to reduce customer defections. Successful ... Customer service training: Customer service training refersto teaching employees the knowledge, skills, and ... CHAPTER QUIZ: KEY TERMS, PEOPLE, PLACES, CONCEPTS 1.
|Title||:||e-Study Guide for: Human Relations: Interpersonal Job-Oriented Skills by DuBrin, ISBN 9780131956728|
|Author||:||Cram101 Textbook Reviews|
|Publisher||:||Cram101 Textbook Reviews - 2013-01-01|