This is overview of an extensive handbook that systematically discusses how to translate e-business strategies to working solutions by using the latest distributed computing technologies. This module of the handbook paints the big picture of the Next Generation Real-time Enterprises with numerous case studies to highlight the key points.Then the operator offers that the e-shop will give Pat additional service points at the next purchase. ... Irritated, she pushes aquot;call meaquot; button (we assume that her phone is IP enabled) ac A repair specialist calls and asks her to check several points. ... Sam (at home) retrieves the message into his secure repository at the Customer Contact Center in order to access the message from his cell phone later.
|Title||:||E-Business and Distributed Systems Handbook|
|Publisher||:||nge solutions, inc - 2003-01-01|