This volume meets all the assessment requirements of the AQA specification, however, it is also suitable for students following other specifications.Write down your answers to the following questions: 1 Identify two benefits to businesses of providing good customer services. 2 Explain how customer service can help businesses to keep their market share. ... Give an example. 5 Identify twoanbsp;...
|Author||:||Carol Carysforth, Mike Neild|
|Publisher||:||Heinemann - 2002-11-06|