Designing for Interaction

Designing for Interaction

4.11 - 1251 ratings - Source

Describes effective approaches to interaction design, with information on developing a design strategy, conducting research, analyzing the data, creating concepts, and testing and deployment.Each of these moments can be designed, right down to how the nozzles spray water onto the car. The service blueprint ... A major part of the service blueprints should be the brainstormed ideas for each touchpoint at each service moment.

Title:Designing for Interaction
Author:Dan Saffer
Publisher:New Riders - 2009


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