Designing Engaging Software Training

Designing Engaging Software Training

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This Infoline covers best practices for designing and facilitating software training. You will learn how to: develop documentation that provides valuable support to all learners, despite possible variations in their skill levels overcome common software training challenges, including working with SMEs and dealing with software glitches use effective facilitation techniques, including the use of real-life scenarios to motivate learners. The Infoline also includes job aids to help you determine what will motivate your learners, and to help you create case studies to use as a teaching tool; as well as a template for cheat sheets that learners can use back on the job.A student-centered software approach allows students to use the software in the classroom, with the facilitator acting ... Questionmarka#39;s comprehensive training course includes a manual that lists instructions for the in-class activities. in theanbsp;...

Title:Designing Engaging Software Training
Author:Sarah Wakefield
Publisher:American Society for Training and Development - 2013-05-05


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