This thesis presents two methods for measuring CCMs: one direct single scale and one indirect composite scale. The measurements correlate highly. Both have a high degree of face validity and user acceptance. In the end, the composite measure may be a more robust measure of CCM because it provides a greater degree of diagnosticity by specifically inquiring after different aspects of CCM and is less susceptible to an individual's interpretation of the relative importance of the multiple dimensions of CCMs included in the definitions.They are not interested in the upcoming traffic load because they are worried about problems with much more immediate ... Consequently, OCC personnel tend to only interact with a small number of other OCC personnel a usually defined by their job description. ... individual flights and coordinate heavily with crew schedulers, ramp managers (for their specific hub/stations) and maintenance coordinators.
|Title||:||Design of Cognitive Work Support Systems for Airline Operations|
|Author||:||Karen M. Feigh|
|Publisher||:||ProQuest - 2008|