Defying the limits

Defying the limits

4.11 - 1251 ratings - Source

One further feature of the Aspect Portal is its ability to provide real-time status information from multiple data sources and systems. ... Front and back office applications from companies such as Siebel, Clarify, SAP, and Oracle will need to be sufficiently ... the traditional framework for CRM - the call center for handling customer calls over the public switched telephone network ... Further, in order to adapt to the quickly changing requirements of an e-commerce customer environment, theanbsp;...

Title:Defying the limits
Author:Montgomery Research, Inc, Andersen Consulting
Publisher: - 2000-01


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