Many retail outlets, service providers, and even some individual salespeople conduct customer satisfaction surveys. ... After youa#39;ve done everything possible to improve customer service, survey all of your customers to determine what they ... For additional details and tips on conducting effective surveys, check out Chapter 2.
|Title||:||Cross-Cultural Selling For Dummies|
|Author||:||Michael Soon Lee, Ralph R. Roberts|
|Publisher||:||John Wiley & Sons - 2008-11-24|