Reinhard Brandl proposes a method to derive estimates for the expected resource consumption of customer-oriented services during standard load tests. This facilitates the determination of usage-based cost allocation keys significantly. He implements the concept in a software tool kit, evaluates it in a set of experiments with multi-tier database applications, and analyzes how the method can be integrated into existing IT processes at the BMW Group.An IT service is based on the use of Information Technology and supports the customera#39;s business processes. An IT infrastructure ... Recovery IT Cost. 2.1. IT Cost Accounting and Chargeback 15 Example: Organization of IT Service Provision.
|Title||:||Cost Accounting for Shared IT Infrastructures|
|Publisher||:||Springer Science & Business Media - 2008-08-21|