consumer and quality

consumer and quality

4.11 - 1251 ratings - Source

This Book Presents The Basic Guidelines To Help Consumers Make The Most Appropriate Purchase Decisions In The Contemporary Multichoice Environment.Important Features * Highlights Importance Of Quality As The Major Factor For Purchase Decisions. * Consumer Rights And Responsibilities Elaborated. * Consumer Complaint Redress Procedures And Consumer Court Cases Detailed. * Practical Case Studies And Examples Cited. * Tips On How To Deal With Various Situations Regarding Product Quality, Durability And After Sales Service. * A Simple Lucid Style Bereft Of Technical Jargon.General Readers Would Find The Presentation Interesting And Purposive. Consumer Activists, Professional Managers And Service Providers Would Also Find This Book To Be A Valuable Reference Source.... is excluded from the warranty clause); the appliance is opened or tampered with by anybody except our authorised service centre or mechanic, serial number ... 7. SONY floppy disc warranty a€c Full lifetime warranty: a€c 104 Consumer and Quality.

Title:consumer and quality
Author:D.B.N. Murthy
Publisher:Taylor & Francis - 2001-01-01


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