This much-needed book offers trainers, consultants, evaluation professionals, and human resource executives and practitioners a hands-on resource for understanding and applying the proven principles of confirmative evaluation. Confirmative evaluation is a marriage of evaluation and continuous improvement. Unlike other types of evaluationawhich are used during the design of a learning program or applied immediately after conducting a programaconfirmative evaluation follows several months after the program is implemented. It tests the endurance of outcomes, the return on investment, and establishes the effectivenss, efficiency, impact, and value of the training over time.Confirmative Evaluation Question Example: Need to find out whether the training program really did help participants ... to find out whether customers think that service is better now Value (degree to which the training program increases theanbsp;...
|Author||:||Joan C. Dessinger, James L. Moseley|
|Publisher||:||John Wiley & Sons - 2015-02-27|