Breakthrough Business Results With MVT

Breakthrough Business Results With MVT

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... Lamination Defects Cut in Half Customer Care Center Repeat Calls and Unnecessary Transfers SBC Ameritech Featured Speaker SBC ... Faster Installation of DSL High-Speed Internet Access SBC Reduction in Tele- Communications phone Installation Lead Time The ... Customer response times slashed and avoided millions of dollars in labor costs In just eight weeks, no-cost actions were identifiedanbsp;...

Title:Breakthrough Business Results With MVT
Author:Charles W. Holland
Publisher:John Wiley & Sons - 2005-04-01


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