BPM Excellence in Practice 2010

BPM Excellence in Practice 2010

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Innovation Innovative use of BPM technology to solve unique problems Creative and successful implementation of advanced BPM concepts Level of integration with other technologies and legacy systems Degree of complexity in the business process and underlying IT architecture Implementation Successful BPM and/or workflow implementation methodology (BPM CoE, Project Team, etc) Size, scope and quality of change management process Scope and scale of the implementation (e.g. size, geography, inter-company processes) Impact Extent and quantifiable impact of productivity improvements Significance of cost savings Level of increased revenues, product enhancements, customer service or quality improvements Impact of the system on competitive positioning in the marketplace Proven strategic importance to the organization's mission Degree to which the system enabled a culture change within the organization and methodology for achieving that change.The case study is about how key business processes were mapped to deliver on strategy, embracing the elements of ... Post Office (SAPO) needed change on a number of levels: a fresh strategy agreed to in 2007 resulted in a new business model. ... Firstly, instead of using Organisational Development approaches to create a fresh, powerful organizational structure that ... real-time, on-screen using MS VisioAr to map processes in storyboard format, applying easy to follow, easy to useanbsp;...

Title:BPM Excellence in Practice 2010
Author:Layna Fischer
Publisher:Future Strategies Inc. - 2010-09-16


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