Beyond the Resume

Beyond the Resume

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Using the right phrase at the right moment can make all the difference. It can generate real interest in you, provoke more questions, and show an interviewer that you are the right person for the job. The same applies to written communications such as letters or e-mails and to voice mail messages. Like learning a foreign language, these phrases, when practiced carefully and used properly, become natural and powerful techniques by which to express ones self. The advice, materials, and phrases in Beyond the Resume arm you with appropriate actions to take, and phrases to use. It is not the intent of the book to qprop you upq to sound like something you are not. Instead, it is to help you speak to your strengths, experience and job know-how. The book is a qsoup to nutsq kind and takes you from the point of initial contact with the hiring authority, through interviewing, and on to closing the deal.Customer service is where customers go when they have a problem. They are often frustrated, or have questions or concerns. A good customer-service representative can assist the customer and help bolster the companya#39;s reputation .

Title:Beyond the Resume
Author:Peter Lawrence Gray, John H. Carroll
Publisher:Career Press - 2006


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