Assimilating New Leaders

Assimilating New Leaders

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Claudia H. Deutsch. ... a#39;a#39;Putting the Service-Profit Chain to Work.a#39;a#39; Harvard Business Review, March/April 1994. The three-pronged relationship be- tween service and profit is profit and growth, customer loyalty with cus- tomer satisfaction, andanbsp;...

Title:Assimilating New Leaders
Publisher:AMACOM Div American Mgmt Assn -


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