Arrogance and Accords

Arrogance and Accords

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qThere was a remarkable lack of quid pro quo in most of the arrangements between dealer and Honda executive--no yen for yang. One of the club's unspoken regulations was that you could ask a dealer for something but could not promise anything in return beyond the unspoken agreement of a little back-scratching. Dealers who participated opened a pipeline to additional Honda stores andmore truckloads of Honda automobiles...To the tainted officials, every retailer was Santa Claus and every gift a heart-pounding rush. An innocent dealer gratuity of a fruit basket would turn a Honda exec into a crazed border inspector, flinging fruit as he ripped the gift apart to find a prize that was not there.aquot;I noticed that a dealera#39;s service and performance did not always go hand-in- hand with his ability to earn cars from Honda, aquot; recalls Walker. Referring to Hondaa#39;s two Jackson, Mississippi, dealers, Walker said, aquot;I saw Patty Peck Honda gettinganbsp;...

Title:Arrogance and Accords
Author:Steve Lynch
Publisher: - 1997


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