First Published in 2000. Routledge is an imprint of Taylor a Francis, an informa company.Armstrong (1991) documented several programs of customer service training which were initiated to promote fiscal benefit from long-term client. ... Suggested benefits from the program include a reduction of customer complaints, better designs, better rapport between employees, ... Quality training was the subject of two separate case studies by Vasilash (1994) and Filipczak (1994) at the Chrysler andanbsp;...
|Title||:||Advanced Manufacturing Technologies and Workforce Development|
|Author||:||Nancy E. Waldeck|
|Publisher||:||Routledge - 2014-01-14|