aquot;aquot;University. of. Michigan/CREW. 701. Tappan. Street. Ann. Arbor, . MI. 48109- 1234. USA ... The study found that SVD was superior to internet telephony in terms of a number of behavioral and subjective ... Keywords Voice communication, internet telephony, Web, customer service, usability, collaboration INTRODUCTIONanbsp;...
|Title||:||ACM 1998 Conference on Computer Supported Cooperative Work|
|Publisher||:||Assn for Computing Machinery - 1998-01-01|