Patient relations is taking on greater and greater importance as healt h care providers compete for business, particularly managed care contr acts. This special report presents 100 easy-to-implement ideas for imp roving patient relations in the registration, billing and collections functions of hospitals and clinics.Cross- Solution: Make certain your patients realize training employees is a good way to make sure the price you are ... Patients, like Customer Service Quiz everyone else, become frustrated when they Q dona#39;t understand the forms they needanbsp;...
|Title||:||100 Ideas for Better Patient Relations in Registration, Billing, and Collections|
|Publisher||:||Jones & Bartlett Learning - 1997|