100% Externship Success provides students with the framework to prepare for a successful externship, and career. This text focuses on the practical skills necessary for the job search with games, forms, worksheets, review quizzes, and hands-on exercises. Soft skills including customer service, ethics and dependability necessary to keeping a job are covered as well. The text also serves as a valuable reference, divided into three parts that address planning for an externship, success strategies on the job, and long-term career skills. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.If so, ask pertinent questions such as the ones in these scenarios: Customer: I have a problem with this shovel. Customer ... By asking open-ended questions, you can more closely match the product or service with the customersa#39; wants.
|Title||:||100% Externship Success|
|Author||:||Carol Silvis, Roxanne DuVivier|
|Publisher||:||Cengage Learning - 2008-01-10|